Management
The materials
The materials are available as a series of downloads - click on the appropriate link(s) below:
When you have worked through this topic you should be able to:
• describe the key leadership tasks
• identify some of the key leadership personal qualities
• assess your own leaderships skills, qualities and abilities
• explain the difference between ‘directing leadership’, ‘coaching leadership’, ‘supporting leadership’and
‘delegating leadership’
• identify the appropriate leadership strategy to use with each of your employees.
When you have worked through this topic you should be able to:
• explain the difference between motivation and demotivation
• list the factors that increase motivation, and those that decrease motivation
• explain Maslow’s ‘hierarchy of needs’ and how this model relates to motivation
• identify specific motivational strategies you might use with specific employees.
When you have worked through this topic you should be able to:
• explain what a ‘training needs analysis’ is
• describe the way in which a training needs analysis is carried out
• list the different kinds of training opportunities
• carry out a training needs analysis within your own company.
When you have worked through this topic you should be able to:
• identify your most often used decision-making style
• adapt your decision-making style to suit the situation
• use an analytical approach to decision making within your business.
When you have worked through this topic you should be able to:
• provide a definition of a problem
• describe the 5-step problem-solving cycle
• use the 5-step problem-solving cycle to address problems within your own business.
When you have worked through this topic you should be able to:
• explain what is meant by ‘networking’, and why it is important to your business
• assess your own current network
• identify ways in which you can expand your current network.
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